Return and Warranty Policy
“Hope deferred makes the heart sick, but a desire fulfilled is a tree of life.” - Proverbs 13:12
We want you to be very happy with your gear from Citadel Defense and we hope that your new gear purchase is your desire fulfilled. However, if for whatever reason you experience an issue, please let us know.
All products purchased from the Citadel Defense store can be returned within 30 days of the order for a refund less a 10% restocking fee assuming they are still in new condition with no signs of visible wear.
Email us to request a return and then you can ship your item back to us. Do not ship items back without emailing us prior..
If any workmanship is found to be defective within 30 days please email us so we can address your concern. All items that are found to be defective such as loose stitching will be exchanged free of charge.